Sweet and Wild - lam Kin-Chuen / (?)

I tried to create this actor name Lam Kin Chuen 林健全, 演員. for the movie "sweet and wild" who I believe act as Mr Ni (housekeeper for Mrs Tang). He is credited in the movie and HKFA. His picture is on 24th row 1st picutre after Baak Shu.
However, when i key in the chinese characters in the "BIG 5 Name" box, it show alright. But when i submit and check, i am disappointed. I thought i cd finally do it. That mean the chinese softare supply by microsoft is not compatible and my co. do not allow me to load in the BIG 5.
Can anyone help me to correct my error? Will not do this again.
However, when i key in the chinese characters in the "BIG 5 Name" box, it show alright. But when i submit and check, i am disappointed. I thought i cd finally do it. That mean the chinese softare supply by microsoft is not compatible and my co. do not allow me to load in the BIG 5.
Can anyone help me to correct my error? Will not do this again.
